CASE STUDY
Customer Story Dole UK
Dole UK is a leader in fresh produce, serving the retail, wholesale, and foodservice sectors across the whole supply chain through a vertically integrated supply chain spanning across the globe, offering a comprehensive solution for fresh produce needs.
Challenge
The Challenge: Managing Supplier Compliance
Dole UK claimed that they faced challenges in managing supplier compliance using manual processes and spreadsheets as it operates 23 facilities covering different sectors across the country.
Before Simvia
‘Managing supplier information used to be a very manual process, managed at a local level in folders packed with supplier certificates and through excel spreadsheets of varying quality.’
‘Have everything in one, quickly accessible, location meant that we were able to provide our auditor with the technical information they required quickly and hassle free.’
Solution
After considering numerous options, they chose Simvia for its holistic approach in addressing their concerns.
‘We considered a wide variety of options and IT solutions available in the market, but ultimately settled on a platform that we felt could assist us in our goals and what we wanted to achieve.’
‘The platform offers centralized, consolidated source of supplier information which gave us greater transparency over our supply chain and allowed technical managers from all over our group to share information and resources on a common concern.’
Result
Among many functionalities Dole UK found of in Simvia, they particularly praised that ‘Simvia makes the most of its auto-generation functions to retrieve GlobalG.A.P. and BRCGS information quickly and easily without having to ask suppliers to the same document every year.’
