Privacy policy Simvia
Version August 2024

Introduction
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At Simvia, we are committed to protecting your personal data and ensuring your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. It also outlines your rights regarding your data and how you can manage it. Please take a moment to read this policy carefully.
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The protection of your data is of paramount importance to us. We process your personal data in accordance with the applicable data protection laws of the Netherlands.
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To provide you with our services through the Simvia platform, we need to collect certain personal data. This information is necessary for activities such as the online registration process and may include your name, email address, and other relevant details.
 
Legal grounds
 
We process your personal data based on one or more of the following legal grounds:

• Contractual necessity: To fulfil and execute the contract we have with you.

• Legitimate interests: To ensure the proper functioning and improvement of the Simvia platform, maintain strong commercial relationships with users, prevent and combat fraud, and ensure the security of our platform.

• Consent: With your explicit consent, which you can withdraw at any time.

Purpose of data processing 
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We process your personal data for the following purposes:

• To deliver our services to you.

• For purposes you have explicitly authorized. Through your Simvia account, you can control who has access to your data within the platform.

• To ensure our service is displayed on your device in the most effective manner.

• To fulfil our contractual obligations to you.

• To inform you of any changes to our services.

• To improve the quality of our services and develop new ones.

• To provide you with appropriate customer support.

• To conduct surveys aimed at enhancing our services.

We may use anonymized, aggregated data for research purposes, including the use of third-party tools like Google Analytics.
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Personal data we collect
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The personal data we may process includes:

• Information you provide when creating an Agriplace account (e.g., name, surname, date and place of birth, address, email address, phone number, etc.).

• Information you send to us via email or other communication channels.

• Data related to phone calls.

• Details of transactions conducted within the Agriplace platform.

• Data related to your use of the Agriplace platform, such as IP address, operating system, and browser version.

 
Data sharing
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Your personal data will only be shared with third parties in accordance with applicable law. You have control over who can access your data through your Simvia account. Data sharing is limited to what you have expressly permitted.
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Your rights
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Regarding the processing of your personal data, you have several rights, including:

• The right to access your data.

• The right to correct or delete your data.

• The right to restrict or object to data processing.

Agriplace fully respects these rights in compliance with Dutch data protection laws. You can manage your personal data through your Simvia account, or contact us directly for assistance.
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Complaints
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If you believe that your data has not been processed in accordance with this Privacy Policy or Dutch data protection laws, you can submit a complaint to us. Additionally, you may file a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens, in The Hague.
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Security Measures 
 
We store your data on secure servers owned by Agriplace or a third party. While we implement robust procedures to prevent unauthorized access, please be aware that transmitting data over the internet is never completely secure. You submit data at your own risk, and we cannot guarantee absolute data security.
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We employ appropriate technical and organizational measures to protect your data from loss or unlawful processing. These measures are designed to ensure a level of security appropriate to the risks and the nature of the data we handle. We document these measures and ensure they comply with Dutch data protection laws, including the GDPR.
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Data storage & deletion 
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We will delete or block your personal data when it is no longer needed for the purposes for which it was collected. However, we may retain certain data to comply with legal obligations, resolve disputes, prevent fraud, and enforce our contractual agreements.
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Keeping your data safe
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While we strive to protect your data as good as possible, you can take additional steps to safeguard your information:

• Install and regularly update antivirus software, antispyware software, and a firewall.

• Keep your login credentials and passwords confidential and use strong passwords.

• Log out of the Simvia platform when not in use.

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Cookies
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We use cookies (small text files placed on your device) for the following purposes:

• To analyse how users interact with our service and identify areas for improvement.

• To facilitate navigation, login, and storage of your preferences within our service.
   

Questions? 
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If you have any questions or would like to know more about the data we hold concerning your account, please contact us via email at info@simvia.com or by phone at +31 (0)85 489 7333.
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Agriplace B.V.
Nieuwezijds Voorburgwal 120
1012 SH Amsterdam
The Netherlands
Chamber of Commerce registration number 72188561