CASE STUDY
Customer story Gebrüder Gentile AG
Gebrüder Gentile AG is a Swiss fruit and vegetable importer and wholesaler, specialising in sourcing and supplying fresh produce through a broad international network to serve retailers and foodservice customers.
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Challenge
The challenge before Simvia was the management and collection of supplier certificates, a task with a lot of manual work, as certificates and documents were requested by e-mail and then managed in Excel. This form of data management was no longer appropriate for Gebr. Gentile AG, as this manual request and management of supplier documents impaired the growth of the supplier base and the company. Added to this were the constantly increasing requirements of the retail trade, especially for social certificates, which further increased the workload of supplier data collection.
Solution
"I implemented Simvia myself, it went well and was quite simple," says Mr. Häfliger. "Even from growers, agencies, and suppliers who now provide documents for us in the supplier portal, I have not received any negative feedback about the new way of working with Simvia." Employees from the incoming goods department and the warehouse of Gebr. Gentile AG also works with Simvia, but not on a daily basis. The manager mentioned that "employees who do not work with a computer on a daily basis find Simvia very intuitive. The user-friendliness is simply great!”
Result
"The time savings with Simvia are of course there, but these are only minor advantages compared to the fact that we now have all the information clearly structured and up to date." Mr. Häfliger is also sure that transparency and holistic insight into the supply chain is a current topic, which will soon play a major role for other customer groups in addition to the retail trade. Gebr. Gentile AG is therefore pleased to have found a lean and cost-effective way to cover the topic at an early stage with Simvia.
