CASE STUDY
Improved Supply Chain Management with Simvia at Richard Janssen
Richard Janssen is an international B2B company specialising in the trade of high-quality nuts and dried fruits, sourced from the world’s best growing regions through a strong global supplier and producer network.

Challenge
The challenge: Effective Management of Supplier Documents
Before the introduction of Simvia, Richard Janssen relied on a manual system for managing supplier documents. Important documents, such as certificates, declarations of conformity, and specifications, were requested via email and tracked in Excel spreadsheets. However, this also presented an opportunity for optimisation, as several aspects offered room for improvement:
Time-consuming processes: Carefully tracking expiring certificates and managing documents took a lot of time. There was a potential for automation to make the workflow more efficient.
Optimisation potential for accuracy: Due to the manual approach, deadlines could sometimes be overlooked, leading to uncertainties. An automatic system solution could provide higher precision here.
Improving communication flow: Since information was not stored centrally, the collaboration between quality management and procurement was not optimal. An integrated platform could facilitate communication and promote transparency.
Before Simvia
These challenges made Richard Janssen recognize the opportunity to implement Simvia, a modern and more productive approach that not only simplified document management but also greatly improved cross-departmental collaboration.
Solution
To address these challenges, Richard Janssen implemented the Simvia platform. The decision was made based on the following advantages:
Automated certificate requests: Simvia automatically handles the systematic request for expiring certificates, ensuring documents are always renewed on time.
Centralized document management: All important certificates and documents are now accessible in one central location, simplifying access and collaboration.
Internal transparency: The platform improves communication between departments, as all parties have access to the same, up-to-date information at all times.
Audit support: Simvia is particularly helpful in preparing for audits, as all relevant documents are clearly organised and easily accessible.
Result
Through the introduction of Simvia, Richard Janssen has achieved significant improvements:
Time savings: Automating document management reduces manual labour and relieves teams.
Better visibility: Centralised management and systematic retrieval ensure that all important certificates are easily accessible and always up to date.
Improved collaboration: Cross-departmental transparency has improved, allowing procurement and quality management to work seamlessly together.
Safer audits: The platform facilitates audit preparation and execution by providing quick access to all necessary documents.
By implementing Simvia, Richard Janssen has modernised and automated its document management. The platform not only offers significant time savings but also improves the clarity and transparency of the entire supply chain management. Richard Janssen plans to continue using and expanding the platform to further enhance efficiency and collaboration between departments in the future.


