CASE STUDY
Customer story Nosibé & Kissao
Nosibé & Kissao are two sister companies part of the Kinobé group, which offers every fruit from all over the world and is known for upholding its pledge of quality. They operate in the fruit trade, working with an international supply chain supported by IFS and GLOBALG.A.P. CoC certification.
Challenge
The Kinobé group is IFS and GLOBALG.A.P. CoC certified and has been working hard at each audit to have a database that is as up to date as possible. Elisabeth found this task quite challenging; she explains her situation as such: “When you have a system as heavy as an Excel file where a lot of documents have an expiration date it is complicated to always maintain the veracity of the information. It took us a lot of time and effort to ensure this”.
Before Simvia
Before joining Simvia, Elisabeth would send out an email and wait for a reply. If she didn't get one, she would have to go back into her database to see where she had gaps. Now Elisabeth, thanks to Simvia, does not need to worry about this since all the reminders are done automatically.
Solution
“Simvia ensures better reliability of the information and helps us to better identify the supply chains. Simvia has objective graphs of the conformity of my supply chain which helps me avoid making dynamic cross tables of my Excel table to see which suppliers answered. Simvia is also a real management tool”.
Result
Using Simvia enables the Kinobé group to quickly see which documents are valid, through the updated request and automatic alerts functions. The platform helps the company save time both for documentation request and for the following management of these. Elisabeth explains what the deciding factors were for using Simvia: “What finally convinced us to join Simvia is the connection with the GLOBALG.A.P. database, especially with the new strict GLOBALG.A.P. CoC reference system. Agrilace facilitated the obtaining of this certificate. I want to say that we see that Simvia is always listening to our needs, our feelings, what we could improve, and we feel that it constantly evolves, we are excited to see what the next modules are”.
When asked if she would recommend Simvia to other fruit & vegetable traders, Elisabeth had this to say: “The more companies will use Simvia, the more fluid the information exchanges will be. Moreover, the customers have more and more specific requirements, and with Simvia we can filter which supplier is compliant with which customers. I know that if one of my suppliers is using Simvia, then it is important for them to control their supply chain and that is reassuring”.
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